Customer Care - Returns banner image

Returns

Returns

Oh no! Please contact us and we’ll work to correct our mistake.

Oh no! Please contact us and we’ll work to correct our mistake.

On rare occasions, the vintage you ordered is unavailable. For wines priced under $30, we will substitute an alternate vintage of the same wine at the same price. Regardless, please contact us to discuss your options.

Credits appear at the end of check out. If you don’t see it there, please contact us and we’ll make sure you can access any account credits you may have.

Contact Us
Customer Care Chat Icon
Chat

Daily: 5am to 8pm (PST)

Call
1-800-592-5870

Mon–Fri: 6am to 5pm (PST)

Internet Explorer is no longer supported.
Please use a different browser like Edge, Chrome or Firefox to enjoy all that Wine.com has to offer.

It's easy to make the switch.
Enjoy better browsing and increased security.

Yes, Update Now

Search for ""